The future is mobile, and MultiPress has all the business and commercial data you could possibly need. So it’s an obvious combination. With the MultiPress Mobile App, consulting the customer database, writing visit reports and processing commercial information is a piece of cake. Simply enter the visit report into the MultiPress Mobile App during or after a client visit, and it’s instantly available to all your MultiPress colleagues. Estimates, jobs, sales figures and complaints – listed by client – all there, literally at your fingertips on any mobile device. Consult your jobs in production, current statuses, subjobs, delivery dates and more, online, anywhere, and at any time. Important management info? No problem! View the number of new quotations, orders and invoiced orders at a glance. The MultiPress Mobile App opens up a new world of possibilities!

What can the MultiPress Mobile App do for you?

• Access to estimates, jobs, sales figures and complaints, by client anywhere via your smartphone
• Complete client history including sales insights and visit reports
• Automatic reporting on backups, importing paper catalogues, etc.
• Monitoring status of jobs in production
• Overview of incoming jobs, estimates produced plus daily and weekly turnover

• No longer need to wait for the latest visit report
• Higher quality customer visits
• Communicate status of jobs in production in real time
• Make phone calls or send e-mails from the MultiPress Mobile App
• All the info you need for well-informed communication anytime, anywhere

• How many of last week's visits had items of crucial information recorded centrally?
• During how many visits did you need immediate access to additional commercial information?
• How long does it usually take for a visit report is recorded centrally?

Following up a quotation isn’t easy. You don’t want to wait too long, but then again, you don’t want to move too fast. Most of all, you want the client to accept the quotation! With MultiPress, your quotes can be followed up automatically and extremely efficiently. All quotations are given a follow-up status so that the client will automatically receive a reminder e-mail about the requested quotation. You’re sure to get a response because your message sounds professional as well as personal. In the online client portal, the quotation is also associated with a link that allows the client to accept quotations online and convert them into an order. And the sales manager? He or she is automatically informed of all commercial follow-ups and automatically receives useful reports based on the follow-up date, client name, quotation amount, likelihood of success, etc. A smart way of working, which means commercial employees waste a lot less time on administration and can focus more on their clients as well as results.

What does automatic quotation follow-up mean for you?

• Automatically sends a quotation reminder before the expiry date
• Guaranteed prompt feedback from the client
• Less follow-up by phone, ensuring a more personal approach
• The client can accept the quotation via the acceptance link in the quotation

• Limits telephone follow-up only to quotations that really require your attention.
• Ensures more spontaneous reactions, meaning more quotations are converted to orders.
• Reduces the need for manual e-mail reports, freeing up time for more targeted follow-ups.
• More quotes converted to orders by clients via the client portal.

• What percentage of quotations could be converted with more efficient follow-up?
• What ambitions does your graphics company have in terms of growth?
• Do commercial employees have enough time to follow up important quotations personally?

Supplied PDF files can cause problems when processed towards production. This costs your prepress staff time and also endangers the planning. The MultiPress "Check & Repair" module overcomes these risks and even offers a business opportunity in the form of additional customer service.Consider them a business opportunity that allows you to offer the customer extra services.

Files are delivered through a variety of channels, ranging from WeTransfer and Dropbox to email and USB stick. Downloading and checking takes time each time. Depending on the amount of incorrectly delivered files - and just think: how many error-free files do you receive per month? - there will be even more time in repairing them (or having them repaired) and approving them again. Time that can be saved by having customers place their files directly on your server and check them for possible errors via an automatic preflight.

The MultiPress “Check & Repair” module checks the PDF files and repairs them automatically. MultiPress automatically sends a report listing any errors and warnings for the PDF file. If the errors cannot be repaired, the report is immediately e-mailed to the customer. The report clearly indicates which errors cannot be repaired and precisely where they can be found in the document. This ensures that there will be no issues with your planning or your customer’s order.

If the document had no errors or the errors can be repaired automatically, the document is immediately routed to the production workflow. All supplied PDF documents appear in the MultiPress Check & Repair module. MultiPress shows the format and colours of the supplied PDF documents. Corrected PDF documents can be appended or inserted afterwards.

A huge plus of the Callas pdfToolbox is its full integration with MultiPress. The production workflow can be fed from your administration without requiring the intervention of prepress operators, saving you time and money in this important process step. Your job is ready to go into production in a snap, with just a few clicks.

What can MultiPress Check & Repair do for you?

• Securely check production files upon delivery via MultiPress
• Check the supplied PDF files
• Send a visual error report to the client
• Carry out repairs according to existing profiles (Callas pdfToolbox)
• Read order details from MultiPress, add the variable input and then incorporate this data automatically into the PDF tests
• Link profiles to the webshop and automatically check the files via Check & Repair
• Time and cost savings thanks to automation of processing and control of delivered files.

• You save time, gain peace of mind and avoid errors and production downtime.
• Thanks to the error report, services become visible and can be invoiced.
• It expands the function of the account manager to create Order manager 2.0.
• All MultiPress users are provided with a pdfToolbox licence.
• User-friendly wizard with the most popular profiles (e.g. splitting pages and converting to CMYK).
• Easy visualisation thanks to “before” and “after” images of the PDF file.
• Automatically prepare PDF files for printing.

• How often does the production department lose time because it's too late to check the files?
• On average, how long does it take to download a file that needs checking?
• On average, how long does it take to check a file?
• How often does the client have to provide the files more than once because of corrections?

This innovative MultiPress module provides a clear overview of all shipment lines. The transport manager can create a list of the delivery lines, order the lines by shipping method and export the list so that the courier software can use it for subsequent processing. Once the delivery is signed off, the delivery line disappears from the shipment planning, which means you start each day with a clean slate.

The Shipping module is already highly convenient for the printing company, but if you don’t want to wait for the signed shipping notes, you can use the MultiPress Track & Trace system.

The functionality provided by this module includes:

• sending the route list to Track & Trace
• changing the status of the delivery line in MultiPress in real time
• automatically archiving the signed shipping note linked to the job

What can it do for you?

• Link delivery and shipping dates to the delivery address
• After delivery, delivery lines are automatically ticked off
• Sending the route list to Track & Trace
• Changing the status of the delivery line in MultiPress in real time
• Automatically archiving the signed shipping note linked to the job

• Save time: the delivery process is automated from the delivery note right through to delivery to the customer. Much less time is lost organising and planning shipments.
• Simple: automation and standardisation make it much easier to correctly ship the often large quantities of different shipments. This significantly reduces the error rate.
• More transparent shipping process.
• The status of the shipment (logged - loaded - delivered) is known at every stage: this improves follow-up and communication with the client.
• The precise cost of the shipment is fed back in MultiPress to be incorporated into the post-calculation: in this way, the invoices from couriers become clearer and provide useful information that can lead to better calculations, quotations, and invoicing.
• Save time and optimise costs.
• Account managers have instant access to the information they need.
• Clear overview of deliveries to the end customer or supplier.

• What's the average time required to schedule one order in shipment planning?
• How long does it take to enter the route plan as an order in the courier’s system?
• How long would it take to collect all the orders that need to be delivered today?
• How long does it take to calculate the weight of the route plan?
• How long does it take to create shipping documents (labels, document)?

Electronic invoicing is an excellent example of process optimisation: traditionally a paper process, involving the creation, mailing, processing, payment and archiving of invoices, it has now been replaced – via the Internet – with an automated exchange of electronic messages. E-invoicing is not the same thing as sending invoices in PDF format. True e-invoicing means that the entire invoicing process must be implemented digitally (i.e., from the time the invoice is issued to when it is sent to the business partner and ultimately processed). This is done using a structured format: the XML UBL format. The exchange of electronic invoices between business partners is described as B2B (business to business) or B2G (business to government).

Electronic invoices can save both the sender and recipient a significant amount of money. The technology is available, as well as the legal framework, and MultiPress has been ready for a long time. The MultiPress E-invoicing module organises the digital exchange of sales and purchase invoices. A sales invoice is prepared in an XML or ASCII file with the MultiPress format and uploaded to the client’s system via the import routine. Any conversions are dealt with during the implementation so that all this runs smoothly and without any errors. MultiPress can also collect all purchase invoices completely digitally from your supplier, so there is no need to input the data manually. Dataline has the experience and know-how to work with the various European standard protocols that are used, ensuring that (invoice) data is converted correctly to the format of the receiving system and correctly integrated.

What can MultiPress E-invoicing do for you?

• Invoices are handled completely digitally
• Both B2B (business to business) and B2G (business to government) e-invoicing
• The invoice overview is encrypted using the Advanced Electronic Signature keys
• Invoices are prepared by the sender and arrive in the recipient’s system via XML
• Access point setting (subscription is arranged by the client)

• Tender conditions: e-invoicing is increasingly required.
• Savings: €3 to €30 per invoice.
• Environment: your invoices are handled completely digitally.
• E-invoicing considerably increases administrative efficiency.
• Reduction in the error rate.
• Legal: 100% reliable invoicing.

• How much time is spent automatically processing incoming and outgoing invoices in your accounting package?
• How many suppliers can receive e-invoices?
• How many clients can receive e-invoices?
• To what extent is e-invoicing a part of your preferred automated document flow (from the order to receipt of payment and from purchase to payment)?
• How many invoices do you receive and send?

Probably you already serve an important part of your customers digitally. But are you actually already using the full potential of online processing of quotation requests, calculations, orders and, for example, call-off orders? Both you and your customers benefit from time savings and cost savings.

With the MultiPress Web Brand Portal, you can offer existing clients a unique extension of your services. At the same time, your own organisation benefits from several major advantages. Thanks to this module, your customers can manage their quotations, orders and product data themselves – easily and securely. They can also place and track their orders 24 hours a day. This gives them greater control and responsibility when it comes to their own order portfolio, resulting in enormous time and cost savings in order processing. The Web Brand Portal with MultiPress as its engine enables a secure, fast and transparent workflow for customers and suppliers.

In line with the MultiPress concept of efficiency and automation, the Web Brand Portal has also been designed as a modular system. This ensures that customers can quickly and easily order both individually designed print products and classic standard items. Customers have a wide range of useful functionalities and possibilities at their disposal, such as:

• producing estimates for both standard and custom products (via the e-calculator)
• placing orders for both standard and custom products (via the e-calculator)
• tracking the status of orders
• online test control
• viewing their own order history and placing repeat orders
• placing orders with variable data via MultiPress web-2-print module
• placing on-demand orders for products from stock items
• viewing delivery notes and invoices

The management of the portal with regard to, for example, the authorization of users and their possibilities is always controlled by you from within MultiPress.

And while the customer enjoys the convenience and benefits of e-commerce, you still manage the automated approval process, for example, as well as the associated production workflow and administrative processing. In addition, the system provides you with important management information and gives you insight into the use of the Brand Portal by customers.

The main advantage of using the MultiPress-powered Web Brand Portal is that all data comes directly from the linked MultiPress database. Unlike virtually all third-party e-business solutions, Multipress eliminates the need to re-enter, export and import data over and over again. The look & feel of the MultiPress Web Brand Portal can be fully customised, and our Certified MultiPress Web Partners can, of course, help you with this.

The advantages

• Better service. Via a login, customers can access their online client portal to manage their orders, along with the current process status
• More control. Simple and user-friendly ordering process, including correction and approval
• Optimisation. Save time and costs with a much more efficient order process
• Customer retention. Unique tool for strengthening the bond with your customers through improved service
• Workflow improvement. Security and transparency in the workflow for you and your clients

• Customers can log in to their online client portal to view their orders, along with the status of the current proces
• A simple and convenient correction, approval and ordering process
• Increase efficiency by making life easier for your employees
• A unique tool for service-oriented customer retention
• Security and transparency in the workflow benefits you and your clients
• Orders can easily be repeated.

• How many clients want to track their orders in your client portal?
• How many clients have on-demand orders and want to manage them online?
• How often have you already considered an MIS with an integrated client portal?